Returns

You have the right to return a product within fourteen (14) days of receipt.

You must notify us of your decision by e-mail (contact@aurafootballshirts.com). We will the contact you. 

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Product must be shipped to Aura Football Shirts within fourteen (14) days of informing us of your intention to return. 

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You have to return it, at your cost, in perfect and its original condition, and complete, with its included accessories and packaging along with the original receipt (or gift receipt). We reserve the right to refuse or diminish refunds if a product is returned incomplete, modified or in a worse condition than described at purchase. 

  

In addition, please note that products made to the consumer's specifications or clearly personalized are not eligible for return. 

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Upon receipt of the product, we will refund the full price of the returned product, including the cost of sending you the product, to the customer's bank account corresponding to the bank card used on the day of the order within fourteen (14) open days of receipt by Aura Football Shirts of said product. If you made a purchase with a gift card, a new gift card will be created where the amount used during the said purchase will be available. The additional costs paid by the customer who choose a more expensive delivery or shipping method remain his responsibility and will not be refunded. 

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Aura Football Shirts cannot be held responsible for return parcels not received. We recommend sending parcels with a tracked service, making a note of the tracking number in case it is required at a later date. The costs and risks of return remain in any case the responsibility of the customer.